Duty Worker

The closing date is 20 October 2025

Band: Band 6

Salary: Depending on experience per annum pro rata

Contract: Permanent

Job summary

An opportunity has arisen for a highly motivated and experienced Duty Worker to join a vibrant integrated health and social care Community Mental Health Team.

In North Trafford CMHT the duty desk is permanently managed by two duty practitioners, this creates a streamlined and effective way of working. Referrals are dealt with safely and assessments are completed in a timely manner.

This post would provide the suitable candidate the opportunity to work within a highly skilled clinical team in the community, applying clinical assessment skills to support the care and treatment needs of vulnerable adults with mental health needs.

The age range of service users is from 16-70 yrs across the whole of the Trafford borough for those experiencing mental health difficulties.

Trafford has a varied socio economic group and is a multicultural area.

The successful candidate will screen and triage referrals to the team, conducting holistic and evidenced based Bio Psycho social assessments and contributing towards the MDT discussions and care planning.

Risk assessment and risk management is an essential aspect of this role and in addition to the expectation to participate in providing quality first line psychosocial assessments, the role also requires working proactively in forging professional working relationships with multi-agencies.

Main duties of the job

Carrying out initial assessments and responding to all new referrals received by the team. If referrals are not suitable to facilitate passing referral onto appropriate service.

Completing robust and holistic risk assessments which accurately indicate the needs of vulnerable adults .

Liaising with multiple agencies, third parties and patients, making onwards referrals

Advocating on behalf of vulnerable adults to achieve positive outcome sin their treatment and acre

Writing reports in a timely manner.

Contributing towards weekly MDT discussion.

Qualifications

Essential

  • Registered Mental health nurse or registered social worker or occupational therapist

Desirable

  • Post registration qualification in a clinically orientated area
  • Post registration qualification in a clinically orientated area

Experience

Essential

  • Post registration experience. Recent experience working in either adult mental health or CAMHS.

Desirable

  • experience of Mental health issues or a caring role of someone with mental health issues

Knowledge & Skills

Essential

  • Experience of completing Bio-Psychosocial assessments of vulnerable adults with complex care needs in the community

Desirable

  • Knowledge of both evidence and value based interventions for people with severe and enduring mental diagnosis

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

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