The closing date is 06 April 2026
Salary: £24,937 to £26,598 a year per annum, pro rata
Job summary
This is an exciting opportunity to join our Patient Pathway Team as an integral part of the Oncology and Haematology Department. You will provide a comprehensive administrative service, supporting the reception booking team, consultants, clinicians, CNS and Pharmacy teams and act as a central point of communication for patients and staff.
In this role, you will develop a detailed understanding of pathways for both routine elective and cancer patients, ensuring you know where each patient is in their journey. You will be responsible for providing administrative support, which includes managing correspondence, appointments, and records, ordering diagnostic tests, and liaising with consultants to minimise delays in care. This is a busy and dynamic department where there is always something new to learn – we can promise you will never be bored!
Main duties of the job
- Provide comprehensive administrative support to ensure smooth operational activity across the service.
- Manage patient correspondence, appointments, and waiting lists, including RTT data entry and monitoring.
- Type and format clinical letters and documentation accurately and promptly.
- Liaise with consultants, nurses, and the multidisciplinary team to support effective patient care.
- Use hospital systems such as Cerner Millennium to maintain accurate electronic records.
- Handle incoming enquiries and correspondence, prioritising and escalating issues where necessary.
- Assist with referrals, diagnostic test ordering, and preparation of medical records to minimise delays in patient pathways.
Education
- Educated to GCSE, O-Level or equivalent
- Typing experience
Knowledge
- Demonstrable experience and knowledge of office and administrative processes.
Desirable
- An understanding of the RTT and patient pathway.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
